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Privacy Policy
Privacy Policy At Pinaheart (hereafter referred to as the “Company”), we understand the importance of your privacy. We've developed this Privacy Statement to ensure maximum privacy protection. Please note that our site is available worldwide, and your profile will be visible in all countries.
By providing your personal data, you are explicitly consenting to the international transfer and processing of such data in accordance with this Privacy Statement in full, acknowledging the risks associated with such transfers and processing.
The controller of your personal data is Pinaheart. If you have any questions or remarks about how we use your personal data, please contact us.
When we say we process personal data, this means we collect, store, use, transfer to others, or delete such data. The Company collects and processes your personal data when you visit our website without being a member, when you contact us, when you install our app(s), or when you subscribe to our membership plans (free or paying) and use our services.
Once you have signed up for an account, we will provide you with access to an online database, allowing you to get to know other registered customers (also known as members or subscribers). To provide you with the service as described in the Terms of Use, we need to use your personal data. If you do not want us to use your personal data, we will not be able to provide you with the service. You will also need to provide us with sensitive personal data such as your gender and sexual orientation.
Any material or information you provide for inclusion in your member profile will be treated as non-confidential and non-proprietary.
In the course of using our site, we automatically track certain information such as your IP addresses and email addresses, a common practice among many sites. We may tie your IP address to your personally identifiable information. If you choose to use our messaging system, be aware that any personally identifiable information you submit there can be read, collected, or used by other users of the website and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these areas. We reserve the right to terminate the accounts of members who use these services in a manner inconsistent with our Terms of Use.
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the site, we may collect such information into a file accessible only by authorized personnel. We may also collect other users' comments about you in our complaints department.
We do NOT sell personal data to any third parties for business purposes.
By providing your personal data, you are explicitly consenting to the international transfer and processing of such data in accordance with this Privacy Statement in full, acknowledging the risks associated with such transfers and processing.
The controller of your personal data is Pinaheart. If you have any questions or remarks about how we use your personal data, please contact us.
When we say we process personal data, this means we collect, store, use, transfer to others, or delete such data. The Company collects and processes your personal data when you visit our website without being a member, when you contact us, when you install our app(s), or when you subscribe to our membership plans (free or paying) and use our services.
Once you have signed up for an account, we will provide you with access to an online database, allowing you to get to know other registered customers (also known as members or subscribers). To provide you with the service as described in the Terms of Use, we need to use your personal data. If you do not want us to use your personal data, we will not be able to provide you with the service. You will also need to provide us with sensitive personal data such as your gender and sexual orientation.
Any material or information you provide for inclusion in your member profile will be treated as non-confidential and non-proprietary.
In the course of using our site, we automatically track certain information such as your IP addresses and email addresses, a common practice among many sites. We may tie your IP address to your personally identifiable information. If you choose to use our messaging system, be aware that any personally identifiable information you submit there can be read, collected, or used by other users of the website and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these areas. We reserve the right to terminate the accounts of members who use these services in a manner inconsistent with our Terms of Use.
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the site, we may collect such information into a file accessible only by authorized personnel. We may also collect other users' comments about you in our complaints department.
We do NOT sell personal data to any third parties for business purposes.
Adjust or Delete Membership Info
a. Our Website gives registered members the option to adjust information displayed in their PROFILE. To do this, log in with your username and password first.
Follow the instructions below:
If you use the PC/desktop version of our site: Click on your profile photo in the top menu bar and select EDIT MY PROFILE.
If you use the mobile device/mobile version of our site: Click on the hamburger menu selector to the left of the red Title Bar (top of the page). Then select MY PROFILE.
b. Our Website offers membership at will, and there is no obligation whatsoever to remain a registered member. Should you wish to deactivate your Membership, log in with your username and password first.
Follow the instructions below:
If you use the PC/desktop version of our site: Click on your profile photo in the top menu bar, and select SETTINGS. In the PROFILE SETTINGS menu that appears, click on SWITCH OFF MY PROFILE. Alternatively, you can always send an email request by clicking on CONTACT US in the footer menu of the website.
If you use the mobile device/mobile version of our site: Click on the hamburger menu selector to the left of the red Title Bar (top of the page). Then select SETTINGS. Scroll down until you see SWITCH MY PROFILE OFF. Alternatively, you can always send an email request by clicking on CONTACT US: click the hamburger menu selector to the left of the red Title Bar (top of the page), select the last menu option MORE…, and choose CONTACT US.
c. If you wish to have your Personal Data permanently deleted, please communicate your request to us using the CONTACT US form as mentioned in item (b.) above. We will take reasonable steps to erase your Personal Data unless we need to keep it in accordance with another provision of this Privacy Statement, the GDPR, or for any other legal reason. However, deleting your Personal Data may result in the deletion of your Pinaheart account and will mean you are unable to access our services.
Follow the instructions below:
If you use the PC/desktop version of our site: Click on your profile photo in the top menu bar and select EDIT MY PROFILE.
If you use the mobile device/mobile version of our site: Click on the hamburger menu selector to the left of the red Title Bar (top of the page). Then select MY PROFILE.
b. Our Website offers membership at will, and there is no obligation whatsoever to remain a registered member. Should you wish to deactivate your Membership, log in with your username and password first.
Follow the instructions below:
If you use the PC/desktop version of our site: Click on your profile photo in the top menu bar, and select SETTINGS. In the PROFILE SETTINGS menu that appears, click on SWITCH OFF MY PROFILE. Alternatively, you can always send an email request by clicking on CONTACT US in the footer menu of the website.
If you use the mobile device/mobile version of our site: Click on the hamburger menu selector to the left of the red Title Bar (top of the page). Then select SETTINGS. Scroll down until you see SWITCH MY PROFILE OFF. Alternatively, you can always send an email request by clicking on CONTACT US: click the hamburger menu selector to the left of the red Title Bar (top of the page), select the last menu option MORE…, and choose CONTACT US.
c. If you wish to have your Personal Data permanently deleted, please communicate your request to us using the CONTACT US form as mentioned in item (b.) above. We will take reasonable steps to erase your Personal Data unless we need to keep it in accordance with another provision of this Privacy Statement, the GDPR, or for any other legal reason. However, deleting your Personal Data may result in the deletion of your Pinaheart account and will mean you are unable to access our services.
Cookies
A cookie is a piece of data stored on the user's computer that is tied to information about the user. We use session ID cookies, which terminate once a user closes their browser. Some of our business partners, such as advertisers, also use cookies on our site. However, we have no access to or control over these cookies once we have given permission for them to set cookies for advertising purposes.
You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to fully utilize the functionality of our website.
Our website uses Google Analytics, a service that transmits website traffic data to Google servers. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.
You can customize or opt out of Google Analytics for Display Advertising using the Ads Settings in your Google account.
Furthermore, you may refuse the use of third-party data collection by selecting the appropriate settings on your browser or by switching off your profile in ‘Settings’.
You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to fully utilize the functionality of our website.
Our website uses Google Analytics, a service that transmits website traffic data to Google servers. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.
You can customize or opt out of Google Analytics for Display Advertising using the Ads Settings in your Google account.
Furthermore, you may refuse the use of third-party data collection by selecting the appropriate settings on your browser or by switching off your profile in ‘Settings’.
Social Media
The Company interacts with social media sites such as Facebook, Twitter, YouTube, Instagram, Pinterest, and others. If you choose to "like" or "share" information from our website through these services, you should review the privacy policy of the relevant service. If you are a member of a social media site, the interfaces may allow the social media site to connect your visits to this website with other personal data.
For the deletion of your personal data, please refer to section 3c of our Terms.
For the deletion of your personal data, please refer to section 3c of our Terms.
Control of Your Password
You must not disclose your password to any third parties or share it with them. If you lose control of your password, you may lose substantial control over your personally identifiable information and could be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately change it.