Dating Safety

Online dating can and should be a very safe experience. Just as in offline ‘real’ life, it's important to take the same precautions when interacting with others.

Pinaheart works hard every day to provide you with a safe and fun experience. Our staff constantly monitors for suspicious behavior, and we encourage you to report any abusive or offending members you encounter by selecting the “report abuse” button found on all members' profiles.

Communication Means

Always exercise caution when users, in your first chat, suggest communicating off-platform. This is often a tactic used by individuals with malicious intentions to obtain your private communication information. Once away from our platform, we are unable to monitor their behavior.

Tips

Our site allows you to remain anonymous to other users until you feel ready to share contact information with your chat partners. Trust your intuition.

It is prohibited to include personal contact information in your profile, such as telephone numbers, email addresses, Facebook names, home addresses, or even your last name.

We recommend setting up a dedicated email address exclusively for online dating. This creates a barrier between your private life and the people you are getting to know.

Never share your password with others and ensure it is not easily guessable. Use a unique password for online dating that you don't use elsewhere.

Be cautious if a user claims to be from the U.S. but is currently living, working, or traveling abroad.

Be skeptical of stories involving emergencies (especially abroad) that require your assistance, particularly requests for money with promises of repayment.

Avoid falling for schemes promising easy money.

Exercise sound judgement when a user asks inappropriate questions or pressures you to compromise your principles. Love doesn't develop instantly after just one conversation. Be patient and don't let others rush you.

Be very cautious with links to other sites to avoid phishing scams aimed at obtaining your personal or financial information.

Never follow a link to a competing site, but report it to Pinaheart immediately.

Never send money to someone you haven't met in real life. Although most users are genuine, some people exploit the goodwill of others.

Before Meeting Someone

Try to gather as much information as possible about the person you plan to meet. Request additional photos and verify if their background aligns with their stories. If in doubt about the authenticity of someone's photos, request a specific photo, like holding hands in a certain way.

Social media platforms like Facebook can provide valuable insights: check for a long-established account, normal interaction with friends and family, and additional photos. Assess the type of people interacting with their posts. Use common sense.

Your First Meeting

Always meet for the first time in a public place. If the situation isn't as expected, you can leave safely without revealing your location.

If your date pressures you to meet at their home or an isolated location, cancel the date.

Inform a friend or family member about your meeting details. Arrange to meet in a public place rather than being picked up at home. Have someone check on you at a predetermined time. Moderate your alcohol consumption and keep an eye on your drinks and belongings.

Next steps

Take time to get to know your partner. Meet their friends and family. Don't rush to judgment unless you sense danger or inappropriate behavior.

Understand that cultures can vary significantly and are neither better nor worse. Respect different perspectives and habits, and take time to determine if you can adapt to a different mentality.

Remember, in many cultures, marrying someone often means integrating with their family as well.